Refund & Cancellation Policy

• Product: one personalised UNYE GYEOL digital Four Pillars report
• Price: USD $21 for the Founder Report (approximately KRW 29,000) or USD $14 for the Traditional Four Pillars Report (approximately KRW 19,000), one-time payment through PayPal
• Delivery: immediate on-screen access and one email after payment approval
• Delivery begins when the full report first opens on screen or is sent by email.

If delivery has not begun, you may request cancellation within seven days after receiving the contract information, subject to applicable law. An eligible refund will be returned to the original payment method within the statutory period.

After the full report opens on screen or is sent by email, change-of-mind refunds are unavailable because supply of the personalised digital content has begun. The same rule applies to dissatisfaction with an interpretation, failure to check the inbox or spam folder, or incorrect birth details entered by the customer.

If an email address was entered incorrectly but the on-screen report was supplied, contact us for a resend to the corrected address; this alone does not create a refund right.

• The payment was approved but neither the on-screen report nor email was supplied because of our system error.
• A duplicate charge was made for the same order.
• The supplied product materially differs from the advertised or contracted content.
• A refund is otherwise required by non-waivable law.

Email racleur.head@gmail.com

Include the purchaser's name, purchase email, order ID, and reason for the request. Eligible refunds will be processed to the original payment method within the statutory period.